Frequently Asked Questions ...

• How Do I Setup a Working Domain?
• I want to host more than one domain in my account. How to do it?
• What is DNS?
• How do I change my domain's DNS records?
• Is it necessary to change my domain's DNS records?
• I have added my domain to your system. Now what?
• I just transferred my domain to your hosting. Now what?
• What is a domain transfer?
• How can I delete a domain name?

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How Do I Setup a Working Domain?

In order to set up your domain you have to do the following:

• Log in to your account.
• Choose 'Domains" from the Control Panel.
• Add your domain name.

While you can start uploading your website, it will not become visible until the domain is fully activated. In order to activate the domain, you need to set the domain name servers (DNS) to the following:

• Primary DNS: dns1.supremecenter.com [216.65.1.129]
• Second DNS: dns2.supremecenter.com [216.65.1.130]

Within 24 to 48 hours after the DNS are set your domain name will become active.

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I want to host more than one domain in my account. How to do it?

First check how many 'Available from package' domains you are allowed to use.

If there are any available you can add your domain. You can do that in two ways:

• From the control panel click the 'Add' button which is at the end of the 'Domains' row;
• From the main menu at the left choose 'Domains'

Type the domain in the field and hit the 'Add' button. After the DNS have been changed (as noted above) you will be able to use your domains.

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What is DNS?

DNS stands for Domain Name System and is the system that the Internet uses to find the information on the web.

Domain names are registered with a central organization in each country and each domain name is associated with two DNS servers, a primary server and a backup server. When someone types in a Domain Name into a web browser their Internet Service Provider's (ISPs) DNS computer looks into its cache for an IP (Internet Protocol) address associated with that domain name. If the ISP does not have an entry cached it sends a lookup query which returns the DNS location associated with the domain name back to the ISP. Once the ISP's computer finds the IP address it can access the web site.

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How do I change my domain's DNS records?

When you register a domain name, the domain registrar company usually provides you with an account for managing this domain name. You can use this account in order to change the DNS records, the Whois information, etc.

If you do not have such an account, you must contact your domain registrar company with a request for a change of the name servers.You registrar must contact you at the e-mail address that is currently listed on your DOMAIN REGISTRANT form, for your authorization of the transfer. When you receive this e-mail from them simply respond in the affirmative and send it back to them. The transfer takes about 48 hours. Once your account is set up, you will receive a confirmation e-mail, which will include your login information, password, FTP hostname and your access information for our Members Only services.

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Is it necessary to change my domain's DNS records?

Yes. As part of the application process two domain name servers are required to link to your domain name. When you sign up for service with our hosting, we file an application on your behalf using our server information. There is no additional charge for providing the use of our domain servers.

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I have added my domain to your system. Now what?

In order to start using your domain you have to change the DNSes with your registrar. The change of the DNSes usually takes up to 48 hours.

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I just transferred my domain to your hosting. Now what?

If the transfer has been successful, you will be able to upload your website into the domain directory. Just log in to your FTP account using the settings below and upload your website:

• Host/server: your.domain.name
• Login name: your account login name
• Password: your FTP password

You can also update your website using our File Manager from the menu on the left.

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What is a domain transfer?

A domain transfer is when you move the domain name from one registrar to another. Contact your domain registrar for more information.

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How can I delete a domain name?

You can do that from the 'Domains' section of the control panel. Just mark the domain name and hit the 'Delete' button.

Please be sure before you delete a domain name. This is a single step only and it can not be undone. It will delete all mailboxes, subdomains and email aliases assigned to this domain name.

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